Shipping Policy

Your wall is on the way.

At GOWALL, we want getting your new wall panels to feel as simple as choosing your finish. Here’s what to expect after you place your order.

ORDER PROCESSING
Once your order is placed, our team prepares it for shipment. When your order ships, you’ll receive a confirmation email with tracking information so you can follow it along the way.

ESTIMATED DELIVERY — 9–13 DAYS
Orders typically arrive within 9–13 days. Delivery timing can vary depending on your location and circumstances outside of our control.

TRACKING YOUR ORDER
As soon as tracking becomes available, we’ll send it to the email address used at checkout. Tracking information may take a little time to update after your package is handed to the carrier.

CHECK YOUR SHIPPING DETAILS
Please double-check your shipping address before completing your order. If you notice a mistake after ordering, contact us as soon as possible. We’ll do our best to help before the order ships.

PACKAGE ISSUE?
If your order arrives damaged, incomplete, or you believe something has gone wrong during delivery, email support@gowall.shop with your order details and photos where applicable.

Need help with your delivery?
Contact support@gowall.shop