30-Day Returns
You have 30 days from the delivery date to request a return.
SHOP WITH CONFIDENCE
RETURNS POLICY
We want you to love your GOWALL. If something isn’t right, we’re here to help.
Item Condition
Items must be unused, in their original packaging, and in the same condition you received them.
How to Start a Return
Email support@gowall.shop with your order number and the reason for your return. We’ll guide you through the next steps.
Refunds
After we receive and inspect an eligible return, the refund is issued to the original payment method. Bank processing times may vary.
Please wait for return instructions before sending anything back. Items returned without authorization may delay processing.